Customer satisfaction is a powerful driver of customer retention and customer loyalty. For childcare businesses, measuring and improving customer satisfaction is a two-pronged activity – the children are the receivers of the service, but the parents have the determination of facility.
Reducing costs for your after school program may be necessary to stay afloat. The business expenses and costs of operating an after school program continue to rise as prices for supplies, equipment, and other necessities go up while wages remain stagnant.
Campground management software does more than handle your registration and scheduling. It also contains financial applications that can help you track accounts and manage your cash.
Before you can increase your cash flow, you need to monitor and measure all sources of income and expenses, so you have data to make an educated revenue projection for the future.
Childcare businesses are always trying to find ways to be more productive at a lower cost. Computers and software have played a key role in increasing productivity in many businesses, but cost continued to be a factor, especially for small business.
There are only so many hours in the day and managing your own day care business can take up every one of them if you cannot manage your time. Few things are as busy as a day care from morning until night, except, perhaps, for nap time.
However, the business end of a day care will not wait until the perfect time. You must take advantage of some time-saving tips and technology to streamline day care management and keep your sanity.
Here are six areas where problems commonly appear in day care management and how to fix them.
Quality improvement has been a watchword for most industries over the past 30 years. Today’s need to measure the success of and improve your after school program using data and evidenced-based improvements is an outgrowth of those programs, which have begun to mature.
Unlike long-term childcare accounts for which tuition is charged and collected every month throughout the year, summer camp payments are for short term programs that last from a few days to a few weeks with a definite start and end date. Typically, payments are made as a single lump sum by a particular date before the beginning of camp or billed on a recurring weekly basis.
Parents are busy people as they no doubt tell you every time they drop off or pick up their child at your facility. They arrive with a pinched look on their faces and move like a film being played at top speed. Mentioning the bill or, worse, a delinquent payment may spur an outburst to rival their toddler's.
Simplifying billing to make the parents’ lives easier takes part of the stress off them and your staff.
Here are some ideas on streamlining your billing process.
Preschool kiddos are cute, inquisitive, and on-the-go. You and your staff love spending time with them. When administration duties cut into that time, you miss out on all the fun.
Preschool software can automate many of your most tedious tasks and keep everything on track. The software can come loaded with all sorts of bells and whistles. How do you decide what you need it to do?