Customer satisfaction is a powerful driver of customer retention and customer loyalty. For childcare businesses, measuring and improving customer satisfaction is a two-pronged activity – the children are the receivers of the service, but the parents have the determination of facility.
Improving Customer Satisfaction in Childcare: Keeping Parents Happy
Posted by
Jeffrey Thomas on May 2, 2017 10:00:00 AM
There are only so many hours in the day and managing your own day care business can take up every one of them if you cannot manage your time. Few things are as busy as a day care from morning until night, except, perhaps, for nap time.
However, the business end of a day care will not wait until the perfect time. You must take advantage of some time-saving tips and technology to streamline day care management and keep your sanity.